Terms and conditions

Payment policy:

A 50% non refundable deposit is payable upon application. Full payment is due six weeks prior to departure and participants agree to pay any outstanding balance no later than this date.

Waitlist policy:

If the retreat is full, we can add your name to our waitlist upon request in writing, or advise of other available dates. If we’re able to confirm your place on the retreat, we will contact you and full payment will be due immediately.

Refund policy:

All cancellations must be received in writing. If the participant withdraws or transfers from the retreat, the following refund policy applies:

If the balance of the retreat fee is not received by the notified due date (six weeks prior to retreat commencement), a participant’s place may be offered to someone on the waiting list. The participants will forfeit the deposit paid.

  • a) If the participant withdraws 60 days or more prior to retreat commencement the participant will be refunded any amounts paid over and above the non-refundable trip deposit.
  • b) If the participant withdraws 59-30 days prior to the retreat commencement the participant will receive 50% minus the non refundable retreat deposit.
  • c) If the participant withdraws 29 days prior to the commencement of the retreat the full retreat fee is non-refundable.

Transfer policy:

If circumstances arise that require a transfer from the retreat on which you have a confirmed booking you will need to supply us with a request in writing. This option is limited to one transfer only (after this, the regular refund policy applies) and depends upon a case by case assessment of your situation. If there are no waitlisted participants to fill the space the regular refund policy applies to your transfer.

Passport and Visa:

It is your responsibility to ensure your travel documents are in order. As it is the requirement of most countries, please ensure your passport is valid for at least six months after the return date. We strongly advise that you have adequate travel insurance to include full cover for the duration of your journey.

Medical conditions and risks:

Each Traveler acknowledges by signing this document that the yoga retreat will include physical activity and tours that may present personal risks to himself/herself and other members of the group.

Baggage loss or damage:

Each Traveler shall be responsible for carrying/porting and keeping track of his/her own baggage. Any baggage loss or damage sustained while in the custody of an airline, hotel, bus company, or transfer company is of your own responsibility. We recommend purchasing travel insurance with coverage for baggage loss, damage, or delay.

Cancellation by Soulfulliving:

SoulfulLiving reserves the right to cancel the retreat at any time for any reason, and its liability shall be limited to a refund in full of only those moneys it has received from or on behalf of the Traveler. If the Traveler has purchased the air ticket, it is his/her own responsibility to become familiar with the penalties and restrictions of the air ticket and, in the event of a cancellation or date change by SoulfulLiving, SoulfulLiving shall not be held liable for any penalties incurred from the cancellation or change of the air ticket. Therefore, we recommend tickets not be issued until 60 days or less prior to departure.

Photo release and license:

Each Traveler hereby authorises and grants SoulfulLIving a royalty-free limited perpetual right to publish on any SoulfulLiving website(s) and marketing material any photographs and videos with his/her image. In addition, You grant us a royalty-free limited perpetual right to publish on any SoulfulLiving website(s) and marketing material any photographs and videos which you take or create and provide to us.

Limited liability of Soulfulliving:

SoulfulLiving shall be responsible for supplying the services and accommodations offered in the Trip Itinerary. If such services and accommodations cannot be supplied due to causes beyond its control, there shall be no responsibility or liability. In this event SoulfulLiving will use its best efforts to supply comparable services and accommodations, and all travel arrangements may be subject to alteration or cancellation at any time with or without prior notice for any reasonable cause. Such alterations will not be considered cause for cancellation by the Traveler(s), and the usual penalties will apply. Nor shall SoulfulLiving be liable for any injury, death, loss, damage, accident, delay, irregularity, or expense arising from strikes, war, terrorism, weather or other acts of God, quarantines, sickness, governmental restrictions or regulations, or from any negligent act or omission of any individual, firm, or corporation furnishing air travel, sightseeing, hotel accommodations, ground transportation, or any other services in connection therewith, nor for any additional cost or expense due to disruption of advertised schedules, rates or services, or for any other cause beyond its direct control.